I have had a Thermo Spa for about 4 years. I got the Calypso 3 person for $9,500. It was Expensive but it has 30 adjustable jets. 20 in just one seat! I love the Spa. It helps with my Fibromyalgia. Delivery was quite the drama if I remember correctly the delivery guy was a sub-contractor and a bit shady.Customer Service is not the best. Had to have a repair guy out the first year for something. Can't remember what it was. Repair guy was a bit... I need a barbed fitting that I have gotten at thermo spa several times over the past few years. I am 20 miles from the warehouse and was always able to pick up parts and supplies I needed. Now since the company has down sized the warehouse is closed and they won't sell it to me and are giving me the run around. Its a $2 special part made only by thermo spa and if I don't get it I will have a $10,000 planter on my deck! Mr.Tierney, I just wanted to let you know about Michael Mandigo, his assistance with my spa problem was outstanding.

Employees like Michael are a real asset to any corporation. I've dealt with him before and his care and concern are commendable. He is always knowledgeable and helps me to rectify any problems I have with the Thermo Spa. I really appreciate the attention he displays. I was an operations director for 35 years and I know how... Is It Cheaper To Buy Chester Zoo Tickets Online Thermospas Hot Tubs Hot TubForeclosed Homes For Sale In Hedgesville Wv We bought our spa well over 10 years ago. Lake Homes For Sale Kandiyohi MnIt has been useless all but 2 of those years due to bubbling and cracking shell. We complained to thermospa at that time. We also found out they were in the process of suing the acrylic manufacturer they used to produce these shells.

Clearly, they knew this was a problem. I received a call from a thermospa rep who offered to replace our shell for a small price of $2500 after we had already spent $8300... after a in home demo and pitch, I started pricing the deck and power needs. I emailed the salesman (he did not leave me a number to call him) with a question and a week later I still have not heard nothing back. Yesterday I went to an annual hot tub show in the area found one as good if not better than what themo spa showed me and for $6000.00 less. It has been a top rated by consumer reports for years, twilight series by master spas. Attempted to request information on purchasing a spa sending two requests in 4 months. Up to this date no information has been sent. Wonder if this is how the warranty and service would be. I'm not impressed Read more › Thermospa's customer service is a nightmare. They are arrogant, rude and misogynistic. I have been a business owner for over 30 yrs and am quite cognizant on addressing the problem not attacking people.

I asked someone in technical a time frame to expect a call back about a spa that cost over $30,000 and was abruptly told they would get back to me when they get back to me ....he then hung up on me. This company is obnoxious from the top to... I purchase a thermo spa in 2014, since delivery it was been a nightmare of problem and repairs. Thermo spa boast about how great their spas are well that's a joke. Since delivery I have had to replace the outside panels due to buckling, replace jets inside, replace the plastic basket, 2 flow switches, leaking pipes and one other plastic part of which I cant remember the name of. Each time I called I had to wait 48 hr for the repair guy to... After having a Royal Spa that lasted close to 15 years, we waivered on whether staying with Royal Spa or going with ThermaSpa. ThermaSpa says they do installation, well that amounts to putting in place and then they want you to have other people handy to assist with putting it in place. Then once they do that, you are on your own to get the electrical hooked-up, fill with water, balance the chemicals.

There is no one to come back out to check... about their products.thank you all for the posting..your pay back is well noted..dont even want them on my cell phone. Deleting everything of theirs. How did you find us? What do you want more information about? 8' Spas 7' Spas Small Spas Spa Customization Premium Upgrades Dealer Locations View all Locations Absolute WaterAffordable Pools & SpaAll Pools and SpasAll Weather LeisureAmerican PoolsAndover Pool & SpaAqua PoolsAspen SpasCastle Hot TubsChiswell Leisure LtdClancy’s Tables N TubsClearway PoolsComplete SpasCrystal Clear PoolsD & L Pools Hanna CityD & L Pools PeoriaDeck WorldDugger Swimming Pools & SpasEdgewood Pools and SpasElite Hot TubsElite Spas – Master DistributorElite Spas & Leisure (SW) LtdElite Spas Isle of WightElliott SpasEtcheson Spa & PoolFishel PoolsFlowfayreGoodwins Power ToolsGopher PoolsGreenville Lumber & LandscapeHome Countries Pools and Hot TubsHomewood Leisure LtdKarl’s Pools & SpasLake Patio Furniture and Pool TablesLinks Electrical Supplies LtdM & M Pools/

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