1,042 posts, read 2,241,884 times Just got this from Costco yesterday...it is the Bissel Proheat2x. Cleaned the bedroom and got it all ready to start on the carpet. Put it together myself, followed every bit of instruction. Got it going and started at it. Then I discovered that it was not sucking up any of the dirty water. The soap dispenser was working the bladder water was being sprayed out, but no suction. I called Bissel and got someone in India. She walked be thru, but no luck or should I say no suck.. I am going to take it back to Costco, but right now I have a fan trying to dry out the carpet, and I have to go thru this process with either a replacement or call a professional. Anyone have this problem with a brand new machine?? 14,718 posts, read 15,190,421 timesJust look behind the counter at any Customer Service counter. Most manufacturers expect a 3-5% failure rate. Where do you think reconditioned/refurbished merchandise comes from? 25,715 posts, read 36,262,004 times

Those are actually pretty good cleaners. Did you try this?: ProHeat Not Picking Up Solution Turn the dial on the front of the machine to "Floor Cleaning" or "Tools." These are the only two setting that pick up solution from the floor. Reseat the tank in the base of the machine. Make sure the lip of the tank is attached to the nozzle in the front. Push back the handle all the way to lock it into position. You should find out if the tank is full of dirty water. When the red trap door closes, the tank needs to be refilled. It also may have closed accidentally if you bumped into something. Turn the machine on and off to reset the red door. If it doesn't reset, lift up the tank handle to remove it. Unlatch the top half from the bottom and pour the dirty water out. Refill the tank with hot tap water, latch the top half and situate the tank inside the vacuum. Read more: How to Troubleshoot a Bissell ProHeat 2X Rug Shampooer | How to Troubleshoot a Bissell ProHeat 2X Rug Shampooer |

My steam cleaner is not sucking up the water. Basset Hounds For Sale In East Tn 1 posts, read 163,385 timesClawfoot Slipper Tub Shower Bissell Pro-heat 2x won't suck water upLed Light Bulbs Msds 1 posts, read 161,922 times 1 posts, read 158,220 times Thank you so much for your solution I was getting ready to throw my new Bissell proheat 2x pet right out the door. Then I saw your suggestion. I really like this machine. But I was getting so frustrated. Originally Posted by tay3598 154 posts, read 343,804 timesI love this machine and I was afraid it had died. I don't know why the instruction manual doesn't advise you to do this. 1 posts, read 154,683 times 14,211 posts, read 10,888,620 times

Having several years experience diagnosing and repairing Hoover Steamvacs, I have come to two conclusions. First, Hoover makes an excellent carpet cleaning systems. Second, most breakdowns are easily diagnosed and often times the problem can be corrected without having to bring it down to the vacuum store for repair. So before jump in the car and head down to Clean Machines, go through this checklist and you could save yourself both time and money! (NB: The tips below do not apply to the Steamvac Duo, the Steamvac Agility, or the Steamvac Dual V or V2 models. The models involved are the models in the range F5815 to F5914-950.)If your Hoover Steamvac was working properly and suddenly it is not sucking any water, nine times out of ten, the culprit is the lid on the lower recovery tank. The lid on the lower tank (or dirty water tank) needs to hinge at the front and snap down at the back in order to creat a proper seal. If the lid snaps on but is not locked on at the front, you will not get any suction.

Simply take the lid off, and ensure that when you put it back on, it must hinge on the front tabs of the tank.Right now you are thinking that you shouldn’t have let your brother borrow your Steamvac. And you are right, because he used the hose attachment and returned it with the hose still attached to the front of the tank (some models only). Now when you try to use it there isn’t any suction. In this case, you are missing your tank duct. On models where the stair/upholstery hose attaches to the front of the recovery tank, one must remove a square plastic piece in order to attach the hose. This square plastic tank duct must be replaced before the Steamvac will operate properly in the upright position. So call you brother on the phone tell him to find it, or call me at the number at the top of the screen to order one.Most the likely, the culprit here is under the recovery tank. Standing behind the steamvac with the lower tank off, to the right and front you will notice a round duct opening about 2 inches in diameter.

This should have a rubber seal on it. If it is missing, look under the hood of the steamvac it may have fallen forward there. Otherwise, give me a call to get another one.Believe it or not they may just need to be cleaned! You can remove the rack of brushes by pinching the tabs on either side and pulling it out. The plastic is clear so you can see if the brushes and gears are gummed up with hair and carpet fibres. Rinsing usually works best. There are two more things to check if this doesn’t solve the problem. First, check that the switch for the brushes is set to high. Second, look under the clear plastic piece near the switch (it is removable). There is a small screen that collects lint and hair (like a dryer screen!). This is the air intake for the turbine that drives the brushes. Clean it off and your back in business.Unfortunately, these problems are usually a bit more complicated and need professional service. At Clean Machines we offer a free estimate/repair ceiling service which gives you assurance that repair bills don’t get out of hand.