Small hotel, perfect location, hotel reception staff very friendly and very helpful, we asked to move rooms and it was done next day, good free fast wi fi, clean, I can't comment on breakfast as we were room only, I would definitely return to this hotel.Bathroom was newly renovated. Rooms need to be renovated and beds updated. TV did not work well, satellite never had a signal. Staff and service was excellent and accommodating. The welcome and service are exemplary - staff are clearly proud to work there. Our room was large and very comfortable - tea and coffee facilities very handy. Bed very comfortable, shower excellent, and air conditioning very quiet. Breakfast was magnificent in beautiful surroundings and the restaurant was as good in the evening. The hotel is a haven - very... We wish we daily read such comments from our guests! We are pleased and welcome to visit us again. A surprise upgrade from the sister hotel. Exceptional service from the staff, brilliantly serviced room.

Only problem is with my height, kept banging my head on the ceiling of my 3rd floor room, my own fault for not remembering about the ceiling height. Close to the main square. Air conditioned rooms and ample breakfast. Stay here, you won't be disappointed. Thank you very much for your feedback. We invite you to visit us again. Just returned home from a 5 day trip with family to Krakow and stayed here. Absolutely lovely in every way, charming helpful staff, gorgeous room, everywhere spotlessly clean, fab buffet breakfast ( you could also ask for eggs to be cooked any way you wanted) and the hotel is full of character, really nice. We didnt eat in the hotel... Thank you for such a nice review. We wish we daily read such comments from our guests. Very clean Large generous room and bathroom shower & bath Very friendly and helpful staff. Breakfast choice is excellent with good food . Walking distance from most attractions and good transport links to the rest. Also close to booking agents for guided tours

Thank you for very nice opinion. Hotel Amadeus is conveniently located close to the market square in the old town. The staff was friendly and spoke excellent English. Wi-Fi was surprisingly fast, around 10/30 MB. This is actually the fastest Wi-Fi I’ve seen in any hotel. Sleeping quality could have been better: the pillows were not too good. There was some noise occasionally during the night... Thank you very much for praising words. Location is perfect for the square, bars and restaurants. Rooms were very nice, clean and comfy. Outside Temp -20c, room lovely and warm.Breakfast was very good. Staff very friendly and helpful. Would stay here again. Thank you for very nice words. We are happy that your stay was excellent and of course we invite you to visit us again. Perfect location close to main square; walking distance to train and bus station and most of the attractions bars and restaurants , Big comfortable and clean rooms , Friendly and helpful staff ,' Good breakfast

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The change conditions for your ticket type can be found in My Trip and in your booking confirmation e-mail. Just make sure that your ticket number starts with ‘074’ (KLM), ‘057’ (AIR FRANCE) or with '006' (Delta Air Lines) .Log into My Trip>Tickets for babies, tickets for children travelling alone, and tickets for which you have requested a special service (such as (medical) assistance, to bring a pet or to bring sports equipment) can only be changed by contacting us.To change an Award ticket, please contact the Flying Blue Service Centre.Change flights online1. Log into My Trip. If you have already checked in for your flight, you need to cancel check-in to be able to change your flight. In My Trip, go to your flight details and click the button ‘Change flights’.2. Search and select alternative flight dates, times and even destinations. Any change fee and fare difference costs will be clearly specified.3. If you bought extra options for KLM flights, you can now reserve the same ones again for the new flight and any difference will be settled.

If the same extra options are not available anymore for the new flight and/or if you buy different ones, you can request a refund of the extra options on KLM flights. In some cases you will receive a voucher for the remaining value.4. Confirm your flight change. Any additional flight and extra option costs can be paid for with your preferred payment method; any surplus will be settled and/or reimbursed in vouchers.We will immediately send you a confirmation e-mail with your new travel details. And of course you can view these in My Trip whenever you want, including on your mobile and in the KLM app. Your new ticket and any vouchers will be sent in separate e-mails.Change flights via telephone or social media We can also arrange your flight change for you. We are available 24/7 via social media, or just give us a call. If we arrange your flight change for you, we do charge an administration fee. This fee does not apply if you have a fully flexible ticket type or if you bought Flexibility to change your flight.

, and enjoy the freedom to change your plans up to 3 times – no change fee!Flexibility gives you the freedom to:Change any or all flights in your booking up to 3 timesChange travel dates, times and/or your destination (within Europe)Change up to 48 hours before departure of the flight you wish to change No change fee, no administration fee! And no fare difference costs when changing to the same fare type. When changing to a higher fare type, you will need to pay the fare difference. When changing to a lower fare type, the fare difference will not be reimbursed. Tax recalculation may add a bit to the new ticket price. only, and for European flights that will depart in 10 or more days.Read the Terms and Conditions of Flexibility>Cancel flights In your booking confirmation e-mail you will find the conditions for cancelling your ticket. To cancel flights booked directly with KLM, simply request a refund online. Please note that all flights in your booking will be cancelled.

To cancel tickets booked via a travel agent, please contact your travel agent.Read more about requesting a refund>Change your nameIf your name in your booking has been misspelt, there are 2 ways to correct it. Simply log in to My Trip and go to ‘Passenger details’, you can see how your name is spelt – and request a name correction. Both methods are free of charge. Your booking must have been made directly with KLM and your flight numbers need to start with ‘KL’.We will need 24 hours to process your name correction, so make sure to make your request at least 24 hours before check-in of your first flight starts. It is not possible to replace your name by someone else’s – your ticket remains in your name.No need to correct your name:If you have several first names. It’s ok if you entered only the first when you booked.If your ticket shows your names in a different order, without spaces and/or with ‘MR’, ‘MRS’ or ‘MS’ between your names – this is how names are shown in our systems.