We hope you love your purchase, but if you are not satisfied, we now accept returns for a refund or store credit! The standard return policy for special occasion dresses is "no returns," but we love our customers and want to go above and beyond.Now most of our products are returnable for a refund or store credit. Please read below for more details. We hope you love your purchase, but if you are not satisfied, we accept returns for refund or store credit. You can receive a refund on all products except those marked "store credit only" or "sale" Sale items may be returned for store credit only. There is a 10% restocking fee for all refunds. Restocking fees are deducted from your final refund amount. You can receive store credit on all products, equivalent to the total value of your product purchase. Store credit is valid for five years after the issue date. Store credit is considered a payment method and can only be used for purchasing merchandise, it cannot be used towards shipping costs.

To use your store credit, enter the code in the box called "Promotional Code" in your Shopping Bag. T Shirt YokomoClick the button called "Apply Code" to see the new adjusted price once the code has been applied.Winter Tires For Infiniti G35 You must request a return authorization number from us within 7 days after receiving your order.Shakespeare Fishing Rods Ebay Once we receive your package, it can take 5-10 business days to process your refund/store credit. If you need an exchange that is time sensitive due to an upcoming event, please let us know ASAP and we can offer you alternate options. All items must be returned in the original condition as received. If you use PromGirl's pre-paid shipping label, an $8 shipping fee will be deducted from your refund or store credit amount.

Return shipping labels are issued to U.S. customers only. All international customers are responsible to pay any and all fess when shipping an item back. (Duties, taxes, brokerage fees etc). We always love to hear from you. Free ground to contiguous U.S. on full-priced dresses.Special Order Items do not apply. We Make Online Shopping Easy! With over 20,000 prom dresses to look at, narrowing down your top choices can seem daunting. , we created an easy to use advanced search feature that allows you to refine by designer, style, event, color, and price. For example, if you are searching for a long, red Sherri Hill prom dress under $400, select those options to get a collection of dresses matching that description. It's as simple as 1-2-3. Dress Return and Exchange Policy Shopping online with Prom Dress Shop is stress-free, especially with our return policy and knowledgeable customer service department. You can make exchanges for a different dress size or color, or you can choose a completely different design.

For inquiries about refunds and exchanges, please see our return/exchange policy for a list of requirements. Or you can contact us via phone, email or live chat with your questions. We are open seven days a week. What Does Prom Dress Shop Have in Stock? Our prom and homecoming dress collection for 2016 showcases trends fresh off the designer's runway. Each designer has a unique spin on classic and modern dress styles, so every shopper can find the perfect ensemble for any formal event. Season Trends to Check Out: Crop Top Dresses (with mermaid or jersey style skirts) Romantic floral prints (See Sherri Hill's amazing collection of printed styles!) Vintage style polka dot dressesPage=Text&PT=CheckoutMessage was not found on this server.For you brides who have fallen in love with one of our gowns, but are nervous about ordering a dress online, fear not! We want you to feel confident when ordering a LatterDayBride gown, and we know ordering sight unseen can be a bit stressful.

That’s why we’ve created our return policy. We want to give you the peace of mind you need to find a gown you truly love and order it worry free. With only a few exceptions, our gowns are returnable when you follow our protocol detailed below. Things to know before you order: Please have your measurements taken by a seamstress, dress shop, or other professional so you can provide them when you order. We need your bust, waist, and hip measurements to accurately determine which size will fit you best. It’s crucial to have these measurements because all dress size charts run differently, making it next to impossible to guess sizing correctly. Also, if you don’t provide measurements when you order, the return policy is not valid. Depending on your body type, you might need an alteration or two for a perfect fit. Please keep this in mind when reviewing your gown order. Our gowns are easy to alter if needed. Most bridal gowns have up to 2" of seam allowance in the side seams.

We provide a list of talented seamstresses who can help you with your local alterations. Also, depending on the gown, if you need extra fabric or lace, we can usually order it with your gown. Casual, Ready-Made Bridesmaid Order Exchanges and Returns: Our casual, ready-made bridesmaid dresses are any of our bridesmaid dresses distinguished by numbers instead of names, (ie MW22880). Good news: these dresses are often in stock, so exchanges are generally quick and easy. If you need a different, size, color, and style, you will need to call us with three business days of receiving the dress. Please note that our ready-made bridesmaid dresses can only be exchanged once, so be certain of the changes you would like to make initially. Wedding Gown, Prom, Bridesmaid and Temple Order Exchanges: If you need a different size, call us as soon as possible. If you wish to do an exchange, you will need to call us within three business days of receiving your dress. Many times, we are able to expedite the exchange or make suggestions to meet your needs.

Exchanges do not require a restocking fee, but additional shipping will be charged. If you have any questions, please call 888.696.3633 toll-free Monday through Friday between 10 am and 6 pm MST. Wedding Gown, Prom, Bridesmaid and Temple Order Returns: With a few exceptions, we want you to feel free to return the dress you purchase from us online. In the event you are dissatisfied with a gown purchase, please return it to us. We will accept your return if you follow these steps: Once we receive your return, we will promptly issue an exchange, credit or refund of the total purchase price of the item(s).  Shipping charges are not refunded, and we do charge a 15% restocking fee per item for any and all returns which will be subtracted from your refund. No returns on showroom orders: Only internet orders or phone orders returned according to this procedure will be accepted and credited. Once the gown has been ordered, the order cannot be cancelled. If the dress or items have been tried on at the showroom, we regret we cannot accept cancellations or returns.

No returns on customized dress orders: Dresses that are special ordered are not returnable. If you purchase your wedding dress or formal dress with any special changes, such as a custom length, petite cut, custom measurements, changes to the sleeves or neckline, special sizing, special color changes, or any other custom changes the dress will not be returnable. No returns on orders of two or more formalwear dresses: We cannot accept returns for bridal parties who have ordered two or more formalwear dresses. If you need a different size, please contact us immediately, so we can do our best to accommodate your needs. Additional costs may apply. No returns on gown sizes chosen outside of our expert recommendations: We know our dresses very well, and you can trust us to recommend the best sizing options for you based on your measurements. Sometimes customers prefer to choose sizes that are larger or smaller than the size we recommend. It is ultimately up to you to decide the size, but if you go with a size outside of our recommendations, the gown will not be returnable or exchangeable.